At Live IN Pride we have a very user-friendly and hassle-free Return and Exchange Policy. If you are not fully satisfied with our Products or service our returns and exchange Policy allow you to returns goods within 15 days post-delivery. We’ll immediately provide you resolution either return of Refund against Your purchases. If it’s passed in Quality checking processProcess to return a Product:

  1. Simply place fresh, Unworn, Unwashed goods with all tags attached in the original packaging.
  2. Wrap it in a Bubble sheet to secure the product box and product inside. Enclose your invoice inside
  3. We arrange reverse pick-ups form major location but due to a remote area at few location reverse pickups services are not available please call us at +91-22-28383581 / 82 or write us at to check if your pin code is serviceable at Your pin code for the reverse pick-ups
  4. In a few cases, if the reverse pick-ups are not possible simply courier us your goods to our address. Enclose the courier receipt to get the refund for the courier charges
  5. In either case, Please also enclose any liveinpride Collectible free Gifts or Free beige you received with Your orders

What Value We refund:

  1. The refund Value calculated equal to the Final Amount paid by you (After discount) at the time of Transaction
  2. In applicable cases, Courier charges will be added to the refund Value

What are the Items/goods that can be returned?

  1. We don’t accept the Intimate Apparels likes, Briefs, Panties or shapewear Panties or an open box of a Lingerie’s set including Panties
  2. We don’t refund cash against the gift cards
  3. If any item sold in Combo/Multipacking can’t be returned as an individual
  4. Item sold under any sales/Promotions/Promo-codes/Using credit coupon can’t be return
  5. Once we received the return goods we reserve the rights to refuse the returns of an item which failed in the Quality check process

Duration for Exchange/refund of issuing a credit:

  1. The refund will process after product delivery to the warehouse.
  2. We first received the Return goods in our warehouse. Once received it will take us a minimum 14 days to process Exchange/Refund via the original payment method.

In case of refund or credit being issued for other reasons. We will take a minimum 21 days from the date of receipt of a request from the customer