At Live In Pride we have a very user-friendly and hassle-free Return policy and Exchange Policy. If you are not fully satisfied with our Products or service our returns and exchange Policy allow you to returns goods within 15 days post-delivery. We’ll immediately provide you resolution either return of Refund against Your purchases. If it’s passed in the Quality checking Process you can opt for returning a product.
 

 

Return policy: To return a Product

  1. Simply place fresh, Unworn, Unwashed goods with all tags attached in the original packaging.
  2. Wrap it in a Bubble sheet to secure the product box and product inside. Enclose your invoice inside
  3. We arrange reverse pick-ups form major location but due to a remote area at few location reverse pickups services are not available please call us at +91-22-28383581 / 82 or write us at support@liveinpride.com to check if your pin code is serviceable at Your pin code for the reverse pick-ups
  4. So, In a few cases, if the reverse pick-ups are not possible simply courier us your goods to our address. Enclose the courier receipt to get the refund for the courier charges
  5. In either case, Please also enclose any live in pride Collectible free Gifts or Free beige you received with Your orders

What Value We refund:

  1. The refund Value calculated equal to the Final Amount paid by you (After discount) at the time of Transaction
  2. So, In applicable cases, Courier charges will be added to the refund Value

What are the Items/goods that can be returned?

  1. We don’t accept the Intimate Apparels likes, Briefs, Panties or shapewear Panties or an open box of a Lingerie’s set including Panties
  2. We don’t refund cash against the gift cards
  3. So, If any item sold in Combo/Multipacking can’t be returned as an individual
  4. Item sold under any sales/Promotions/Promo-codes/Using credit coupon can’t be return
  5. Once we received the return goods we reserve the rights to refuse the returns of an item which failed in the Quality check process

Duration for Exchange/refund of issuing a credit:

  1. The refund will process after product delivery to the warehouse.
  2. We first received the Return goods in our warehouse. Once received it will take us a minimum 14 days to process Exchange/Refund via the original payment method.

In case of refund or credit being issued for other reasons. We will take a minimum 21 days from the date of receipt of a request from the customer

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy



For Cancellations please contact the us via contact us link. 

Requests received later than 15 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy



We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Still having doubts, Contact us

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